Linking Users to Profiles

To give a player and/or guardian access to the apps, you must invite them to link their personal account to the profile you created. There are three ways to do this:

Method 1: Email Invite

On a specific player’s profile add the player’s or guardian’s email and click Invite. Alternatively, add the players or guardians email when importing and click Invite All to send invitation emails to every profile that has a saved email address but isn't "Linked" to a real user yet.

The recipient receives an email with two distinct options:

• "I am the Player": They proceed to link their own account to the profile.
• "I am the Guardian": The system checks if they have a Family set up.
  • If yes: They simply select which child in their family matches the Player Invite.
  • If no: The app guides them to set up their Family Group first, then links the child.

Method 2: Team Join Code

You provide the team’s Join Code. When they enter the code, they select Player OR Parent/Guardian.

• For Players: The app searches your roster for a player profile that matches the name of the account. The player confirms the match to link their account.
• For Guardians: The Guardian selects the correct child from their Family Connect group to match against your roster.

If there are no matches, the player/guardian can request to join. A Team Admin must accept their request in the Hub, or Connect before they gain access.

Method 3: Joining via the Child's Profile

If a child has already joined the team using their own account, the Guardian can simply:

1. Open the Connect App.
2. Go to their Family Connect.
3. Tap their child's name.
4. Tap the child’s team.
5. Select "Join Team as Guardian."

Method 3: Joining via the Child's Profile

If a child has already joined the team using their own account, the Guardian can simply:

1. Open the Connect App.
2. Go to their Family Connect.
3. Tap their child's name.
4. Tap the child’s team.
5. Select "Join Team as Guardian."